Delivery Information
Free Shipping in the USA and Territories of the USA
The cost of shipping is included in every item we sell. Orders that total under $100.00 will incur a $5.00 handling charge.
International Orders - PLEASE READ
Orders shipped outside the USA and its territories will incur all shipping, handling, and insurance charges. Our website does not calculate international shipping costs or currency conversion. All payments will be in USD. If you would like to know the cost of shipping your merchandise you should inquire prior to placing your order. If you do not inquire we will process your order and ship by the most prudent method based on the value, size, weight, and destination address. Please note, Customs Duties, Taxes, import fees, or currency conversion ARE NOT included in our shipping cost. We have found the safest and most economical method is the US Postal Service.
Due to Brexit, shipments to the UK have been suspended because we are now required to collect and remit Customs Duties and taxes to the appropriate authorities in the Uk.
Patience is a virtue. Please understand that international shipping is not an exact science. There will be orders that are late or even go missing due to many reasons. The vast majority of shipments arrive within the time frame shown below. But we do have orders that take longer and on rare occasions, get lost. We will ALWAYS make sure you get your order, even if we have to reship it at our own expense as long as you give us a complete and accurate address with your original order.
However, if a parcel has gone missing we will not reship unless we can verify with the postal service that the parcel has been lost, destroyed, or a minimum of 60 days has passed. There's simply nothing we can do about the shipping time frames. If you absolutely must have a product you should hope for normal delivery times, but you should prepare for the worst. Basically, we ship and we wait. If it doesn't arrive within the allotted time, we reship it. That's all we can do. As the customer, you simply must understand that. If you cannot accept the potential for late shipments, you should not order internationally from anyone, not just us.
International orders that total under $100.00 will incur a $5.00 handling charge which will be included in the shipping cost.
- USPS First Class International: Delivery time varies by delivery location. There are some size and weight restrictions. This method of shipment is usually the least expensive and used for small items of relatively low value. Please note the minimum weight charge required by the US Postal Service is 8 ounces (257g). The minimum charge based on this weight is $23.00 to international destinations.
- USPS Priority Mail International: Delivery time is usually 7-10 business days. There are some size and weight restrictions. This is the method of shipment used for most shipments as it is the best value when considering cost/delivery time.
- USPS Priority Mail Express International: Delivery time is usually 3-5 business days. There are some size and weight restrictions. This method of shipment is the most expensive and used when delivery time is important.
The tracking information for international shipments is really not very good. Once a parcel leaves the USA the receiving country may or may not provide a "courtesy" scan. This means they are not required to provide tracking information. Some do and some do not, some do sometimes but do not at other times. I just want to be clear, tracking can be sketchy at best.
You might ask why we do not use UPS, FedEx, or DHL... We could and we will at your request, but the cost is usually at least double the cost of the US Postal Service. I hope this information is helpful.